Quick Start: Joining a SignGlasses Session

This guide will walk you through joining your sessions in SignGlasses.

If you are providing us with audio and video yourself,

• Plug in/connect your microphone

• Turn it on

• Give the microphone to the teacher/presenter if it is a lapel microphone

• Plug in your external camera if you are using one

  • If you are in a remote class - getting audio from a platform like Zoom or Teams - you do not need to do this step.

If you are using one of our supported microphones, you can use our guide on Setting up your External Microphone & Camera to help set those up.

• Log into your SignGlasses account

• On your Dashboard, locate the session and click [View Details]

  • You can also go to your Calendar to locate and open the session!

When you are ready to join the session,

• Click the blue [Go Live] button at the top right of your screen.

1. Click the camera icon to the left of your URL

2. Select the toggles next to:

   • Camera

   • Microphone

3. Refresh your page.

• The Personal Camera should be facing you

• The Personal Microphone should be muted

• The Room Camera should be facing the presenter/presentation

• The Room Microphone should be your external microphone that you just connected

Then click [Join].

Tip: Choose your external mic from the Room Microphone drop-down menu. Then mute your personal mic for in-person sessions.

Don't see your external camera or microphone as an option? Follow the steps in our guide on Setting up your External Microphone & Camera and then refresh your page.

Sometimes, more than one person might be receiving services in a session - but only one person should be providing audio and the Room camera feed. When this happens:

• The first user to join should connect their external microphone and enable the room equipment

• The other users should mute their mics and disable the room setup when they join.

Any questions? Reach out to us at techsupport@signglasses.com or text us at (801) 477-7958.