Create a session

You can create your SignGlasses sessions straight from your Dashboard!

• Log into your SignGlasses account

• Click the red [+ Add Session] button near the center of the screen in your Dashboard

• Add the Title

• Select the Subject matter

• Enter in the Date and Time

If this is a repeating session:

• Select how often it will repeat

• The days it will occur

• When it will end.

Notice there is a timezone option. If you are scheduling for users in other timezones, you can set this to their time zone and schedule it for the time it will be for them.

For Service Type, you will choose between ASL, CART, and TYPEWELL.

Please note that "Location" refers to the practitioner's location - not where the class will be taking place. Location options are:

• Onsite: The practitioner is onsite

• Remote: The practitioner is connecting offsite (or connecting "virtually")

• Hybrid: One practitioner is onsite and one is connecting offsite

Select the name of the user(s) for this session from the DHH Participants drop-down menu.

If you don't see the name of the user you're looking for, follow our guide on Inviting Users to add them to SignGlasses.

You can add your organization's internal practitioners, request SignGlasses practitioners, or both.

• If you are using one of your internal practitioners, select their name under My Remote Interpreters/Captioners.

• To request a SignGlasses practitioner, open the SignGlasses Remote Interpreters/Captioners drop-down and select Practitioner #1.

• Select an option under the Preferred Experience drop-down.

  • If you're using a SignGlasses practitioner, you will need to select an option under Preferred Experience.

Under External Platform, select whether an external platform (ie: Zoom, Google Meets, Microsoft Teams, etc.) will be used in this session.

If you are not using an External Platform, choose No.

If you will be using one, choose Yes. Then:

• Select where the practitioner will receive audio

• Select where the practitioner will provide services

• Add the link

If you do not have the link yet, leave this section blank. We will send you 2 email reminders to add the link if one hasn't been added yet.

The 1st email: Will be sent 24 hours before the session

The 2nd email: Will be sent 1 hour before the session

Under Practitioner prep materials, add any additional class resources that may be useful for the practitioners by clicking Choose File and selecting the files.

Examples of helpful materials include:

• Lecture or Presentation Slides

• Discussion Documents

• Meeting Agendas

There are optional text boxes that you can add information to.

1. Private Description: Any information here is for the other administrators and practitioners in this session. (the user cannot see this)

2. Student only info: Information here is for the student/user only. (The practitioners in this session will not see this.)

3. Public Description: This is typically for general information. This can include the course description, what the meeting is about, etc. Everyone in the session can read this.

4. Notes for Customer Care Team: This is good place to share preferred practitioners, contact info, or anything SignGlasses may need to know. Information here is only seen by the SignGlasses Customer Care Team.

When you have all the information added, click the blue [Add Session] button. Then you'll be all set!

You can also create a session from the Calendar page by clicking the red [+ Add Session] button in the top-right of that page.