Captioning SignGlasses Sessions in Zoom

Some users will ask that you caption into Zoom, instead of into the SignGlasses platform. This guide will walk you through captioning a SignGlasses session in Zoom.

• Log in to SignGlasses and open up the session you’re trying to access

• Join on Zoom by doing one of the following:

  • Click on the blue [Join on external platform] button

  • Or click on the link in the Session Information page

If it is the day of the session and it says "the external platform link has not yet been provided", please reach out to us immediately by texting us at (801) 477-7958.

If you haven't already, please adjust your name in Zoom right away. It should be: "Insert your first name - Writer". For example: "Jane - Writer" or "John - Writer".

To do this:

• Click More on the bottom right of your screen

• Select Participants

• Hover over you name in the list and select More

• Click Rename and enter in the new name. Then click the blue [Rename] button

Alternatively, you can tap the [Participants] icon at the bottom of your screen to open up this list.

Once your name is adjusted,

• Click More on the bottom right of your screen

• Select Captions

• Click Show Captions Window

Now you are all set to begin captioning there!

Alternatively, you can tap the [CC] icon at the bottom of your screen and select Show Captions Window.

This means the Zoom meeting host has not assigned you as the captioner. If this happens please do both of the following ASAP:

1. Reach out to SignGlasses via text at (801) 477-7958 or email us at ops@signglasses.com.

2. Send a private chat to the meeting host in Zoom to ask them to assign you as the captioner.

SignGlasses will guide you on what to do from there.