Enable Camera/Microphone in Browser

Edited

Before you can use your camera and microphone in a SignGlasses session, you will need to enable access to these in your browser.

Please remember that you need to use Google Chrome or Microsoft Edge when using SignGlasses. Safari and Mozilla Firefox are not supported.


Google Chrome

  • Plug in your external camera and microphone and turn on the microphone

  • Click on the ellipses button at the top right of your Chrome browser

  • Select Settings 

  • On the left hand side, select the Privacy and security page

  • Click Site Settings

  • Select Camera 

  • At the top of the page, select your external camera from the drop down menu

  • Select Sites can ask to use your camera

  • Click the ← arrow next to Camera 

  • Select the Microphone option

  • Select your external microphone from the dropdown menu

  • Select Sites can ask to use your microphone

Now refresh your page in SignGlasses and you should see those as camera/microphone options in SignGlasses. 

Tip: When you rejoin the SignGlasses session, make sure you Toggle Allow for your camera and microphone if asked if you want to allow access.


Microsoft Edge

  • Plug in your external camera and microphone and turn on the microphone

  • Click on the ellipses button at the top right of your Edge browser

  • Select Settings 

  • On the left hand side, select the Cookies and site permissions page

  • Select Camera 

  • At the top of the page, select your external camera from the drop down menu

  • Toggle on Ask before accessing (recommend)

  • Click the ← arrow next to Site permissions / Camera 

  • Select Microphone 

  • Select your external microphone from the dropdown menu

  • Toggle on Ask before accessing (recommend)

Now refresh your page in SignGlasses and you should see those as camera/microphone options in SignGlasses. 

Tip: When you rejoin the SignGlasses session, make sure you Toggle Allow for your camera and microphone if asked if you want to allow access.


Having trouble with this? Reach out to us at techsupport@signglasses.com or text us at (801) 477-7958.

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