Allow and Approve DHH User Requested Sessions

You can allow users to create their own sessions in SignGlasses. Depending on the permission you choose, sessions can either require admin approval or be created immediately without approval.

• Log into your SignGlasses account

• Select the Users page on the left-hand side of your screen

• Locate the user. You can search by name/email or filter by User role

• Click the 3 dots to the far right of their name and select Edit permissions

On this page, you have 3 options for the session creations permissions you would like the user to have.

• No session creation

  • The user cannot create sessions or session requests in SignGlasses

• Request approval

  • The user can submit session requests but an admin must approve the request before it is sent to SignGlasses.

• Create Session

  • The user can create sessions without admin approval.

Select the option you would like and click [Save].

If you selected Request Approval:

• Open Event Requests on your Dashboard.

• Click on the session to review the details

  • You will also automatically receive an email from SignGlasses when a session has been requested. You can click Review Request straight from the email.

• Add any extra details (like Zoom links, if needed)

• Click [Approve] tosubmit it to SignGlasses

• Click [Reject] to deny it

Once you click [Approve], the session will show up on your SignGlasses calendar and we will work on finding a practitioner if needed.

Please note that we will not attempt to find a practitioner for this until the [Approve] button is clicked.

Any questions? Reach out to us at ops@signglasses.com.