Request a Session as a SignGlasses User

You can request your own SignGlasses sessions if your admin grants you the ability to do so.

You will automatically receive an email from SignGlasses letting you know once you can request your own sessions.

• Log into your SignGlasses account

• Select the red [Requested Session] at the center of your screen

  • or click Requested Sessions at the left and then click that button at the top-right

• Add the Session Details

  • Add the Title

  • Select the Category

  • Select the Preferred practitioner experience

  • Enter in the Date and Time

    • If this is a repeating session,

      • Select Repeats

      • The days the session will occur

      • When the session will end

• Click the [Add Service] button

• From the drop-down on the left, choose between ASL, CART, and TYPEWELL.

• From the drop-down on the right, chose between a SignGlasses Practitioner or one of your internal ones.

• Under Attendees select your name and the name(s) of anyone else who needs to log in to SignGlasses for the session.

Under Platform, select whether the SignGlasses platform or an external platform (ie: Zoom, Google Meets, Microsoft Teams, etc.) will be used in this session.

• Under Audio platform, select where the practitioner will receive audio

• Under Practitioner platform, select where the services will be provided

• Add the link to the external platform, if there is one

• If you are using SignGlasses for both audio and video, select SignGlasses for both of these

If you are using an external link and do not have the link yet, leave the URL section blank.

Under Attachments, add any additional class resources that may be useful for the practitioners by clicking [Upload File] and selecting the files.

Examples of helpful materials include:

• Lecture or Presentation Slides

• Discussion Documents

• Meeting Agendas

There are optional text boxes that you can add information to.

• Public Description: This is typically for general information. This can include the course description, what the meeting is about, etc. Everyone in the session can read this.

For other notes options, click + Add more notes and select from the options below:

• Add notes for attendee : Information here is for you - the attendee/user - only. (The practitioners in this session will not see this.)

• Add notes for practitioner: Information here is for the practitioner only.

• Add notes for Customer Care Team: This is good place to share preferred practitioners, contact info, or anything SignGlasses may need to know. Information here is only seen by the SignGlasses Customer Care Team.

Once you have filled in all the necessary information, click the blue [Request Session] button. Then you'll be all set!

You can now see the pending request under the Requested Sessions page.

Once it has been approved by your administrator, you will see it in your Dashboard and Calendar. You will also receive an email confirmation.