Contact SignGlasses Support

At SignGlasses, we are committed to providing exceptional support to our users. If you need assistance, there are four convenient ways to contact SignGlasses Support.

• Email

• Texting

• Live Chat

• Guide Chat

For Technical Support: techsupport@signglasses.com

For Scheduling Concerns: ops@signglasses.com

Tip: For urgent issues, text us or use chat - these receive faster responses than emails.

Text Only number: (801) 477-7958

While in a SignGlasses Session, you can access live chat support for immediate assistance. To start a chat:

• Click on the [Support] button on the control bar

• Click [Start live chat]

  • It will open up a window where you can type and send us a message

This is one of the fastest ways to reach our support team!

You can also reach us through our Help Center.

• Click the red widget at the bottom of the screen and send us a message

When you reach out to us through the Guide Chat, we don't see your name, so try to give us your name when you reach out. If you don't, we will ask your name before anything else.

If you need to leave the chat, click the button in the chat that says "Notify Me" and enter in your email. That will allow us to email you with updates.

Our office hours are:

6:30 am - 6:30 pm Mountain Time, Monday - Friday.

We have on-call support outside these hours, but response times may be slower. Non-urgent inquiries will be addressed on the next business day.