Edit & Discard Users

Administrators can edit and delete users in their Institution in SignGlasses. The process is uniform across different user roles, including DHH Participants, Writers, Interpreters, and fellow Administrators.

• Log into your SignGlasses account

• Select the Users page from the left-hand side of your screen

• Locate the user. You can search by name/email or filter by User role

• Click the 3 dots at the far right of the user's name

• Choose between the following:

  • Edit profile

    • Here you change their name, email, timezone, etc

  • Edit roles

    • Here you change their role - administrator, user, practitioner

  • Edit permissions

    • This is where you will select whether a user can create their own session. For more info on this, see our guide on Allowing and Approve DHH User Requested Sessions

  • Discard

    • Selecting this will delete the user's SignGlasses account

If you need a user recovered or have any questions, reach out to our Support Team at techsupport@signglasses.com.