Technical Requirements for Interpreters

We're so excited to help prepare you for using SignGlasses! Below are the Technical Requirements for using our platform.

A 2017 or newer laptop or tablet:

• with a built-in camera

• an operating system of Windows (8 and up) or Mac OS 10.10 (or higher).

• at least 8GB of RAM, 64-bit processor with 2 cores or more.

In our testing, using a Chromebook with SignGlasses will result in a less than ideal experience. Newer Chromebooks can be used but if your experience is unsatisfactory, you will need to switch to a different device. iPads are not compatible at this time.

• An up-to-date Chrome browser or an up-to-date Microsoft Edge browser.

• An Internet upload and download speed of at least 10 Mbps

  • A hard-wired/ethernet connection is required. You can test your connection here.

  • Please visit highspeedinternet.com for information on available service providers in your area, if needed.

Please note that the only browsers we support are Chrome and Microsoft Edge (with Chrome being the preferred option). Safari is not a supported browser and will not work with the SignGlasses platform at this time.

Wearing a wired headset is an absolute necessity. We recommend finding one that is comfortable for extended use!

Headsets we have tested and can recommend:

• Sonitum Headset

• Cyber Acoustics Stereo Headset

• Logitech ClearChat Comfort USB Headset

Your webcam can be a built-in webcam or an external webcam, but it needs to have at least 720p resolution.

The camera height should be approximately nose level. Make sure that it is in focus and that your full signing space is in the frame.

Make sure to have proper lighting for all SignGlasses sessions. This will also help make the video quality from the camera more clear.

Cameras we have tested and can recommend:

• Logitech C922 Pro Stream

• Emeet C950 1080p webcam

The backdrop must be:

• a solid color

• properly set up. (ie.: No wrinkles. If using drop cloth, it should not be crooked, etc)

Please ensure that your clothes contrast well with the backdrop.

Backdrops we have tested and can recomend:

• Fancierstudio Collapsible 2 in 1 Green/Blue Screen Backdrop

• Studio Essentials Pop-Up Background Kit

A lot of equipment is compatible with the SignGlasses platform! Anything that meets our Technical Requirements should work well.

If you have any concerns about equipment, please start a chat below or email us at techsupport@signglasses.com.